Product Returns Policy
Harps surveillance cameras we are happy to assist you with your product purchase.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Long Range Surveillance Cameras, Long Distance Security Cameras, Farm Security Cameras.
Purchasing from Harps Surveillance Cameras
All new products sold by Harps surveillance cameras are covered by a 12 Month Warranty. Harps surveillance cameras will accept product returns and assist you to repair, replace or issue you with a refund under warranty where:
.The product is found to be defective/incorrect/incomplete/faulty,
.The product is not fit for its intended purpose,
.The product does not match the specifications/ description on Harps surveillance
cameras,
.If your product or order is incorrect or incomplete, you must notify Harps surveillance
cameras and provide photos within 5 business days of receiving your delivery.
.You have an order reference/ receipt or adequate proof of purchase from Harps
surveillance cameras dated within the 12 month warranty period.
Purchasing from Authorised Retailers/ Stockists
If you purchased a Harps surveillance camera product online or from an authorised retailer/stockist and wish to return it, you must return it to the original place of purchase and abide by their returns policy.
Products returned for credit that do not meet the above conditions may still be accepted but could incur a restocking fee that can be as much as the original purchase price less 15% depending on the condition and completeness of the kit and contents.
Contact details harpssurveillancecameras@gmail.com Phone: 0472683025
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